Success Stories

An idea worth copying at your place

It started with the architects. And then the engineers. Several years ago, some of our biggest clients began asking us for more than just access to our copy center services. In short, they wanted us. In their offices. They wanted the incomparable quality, convenience, and reliability of Ridgway's on site. "Great idea," we said, and Ridgway's Management Services (RMS) was founded. We started with just six different centers, staffed by 10 RMS employees. Now five years later, we're one of the city's biggest success stories managing 24 manned facilities, with over 75 employees. (That's a 400 percent growth, just in case you're calculating.) Since RMS was founded, we've enhanced our on-site services, streamlined the process, and made ourselves indispensable to firms all over the city with custom designed in-house facilities. We're signing up new customers every month, and our goal is to offer RMS services in all our Ridgway's cities. Get in touch. Find out how we can reproduce our services in your offices.

For good measure

One of the hallmarks of our success at RMS is commitment to top-notch service: reliable, trustworthy, first-quality. However, RMS hasn't become one of Houston's business success stories without recognizing the need for continual evaluation and improvement of our services. So three years ago, we implemented a customer survey to measure the quality of the RMS services and equipment. Not only have we consistently scored high marks, but we have also found the survey to be an excellent way to upgrade RMS and to create new products and services for our customers. Get in touch. Find out how we can measure up to your expectations.

Tech-know-how

EDSG - it's our acronym for Enterprise Documents Solutions Group. Simply put, EDSG is your assurance that, when it comes to technical support, digital products, and networking solutions, we know what's new and what's next. We are continually learning, updating, training and applying the very latest technology so you have the level of electronic equipment you need and the expert technicians to support it. Our architectural and engineering clients can be assured that RMS understands and can facilitate wide-format usage. And all our customers have our expertise in digital connectivity at their service. Get in touch.

More power to us, and you

With the extensive reprographic resources of Ridgway's behind your on-site RMS staff, you'll find just about any type of reproducible document/image services you need. A host of specialized services that our competition typically must outsource are readily available to you from Ridgway's. And it's easy: your on-site RMS personnel can handle any request. And when you compare to the others, you'll find that our quality is excellent - and our prices are usually lower. Get in touch.

     

And we've got the perfect mailroom management solution.


If you rely on faxes for product orders and customer communications, then you can rely on Ridgway's for Facsimile Center management.